Privacy Policy

Last Updated: June 2026

Introduction

NS Cleaning London (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We may collect the following information when you use our website or contact us:

  • Name
  • Email address
  • Telephone number
  • Property address (where provided)
  • Information submitted through contact forms
  • Details relating to cleaning service enquiries and quotations
  • Technical information such as IP address, browser type and device information
  • Website usage information through analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries and quotation requests
  • Arrange and provide cleaning services
  • Communicate regarding bookings and appointments
  • Provide customer support
  • Improve our website and services
  • Maintain website security and performance
  • Comply with legal obligations

Service Enquiries

Information submitted through our website, email or telephone enquiries is used solely for the purpose of responding to your request, preparing quotations and providing our services.

Submitting an enquiry does not create a contractual relationship unless formally agreed.

Website Analytics

We may use website analytics services to understand how visitors use our website and to improve website functionality, performance and user experience.

Data Sharing

We do not sell, rent or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services where necessary.

We may also disclose information where required by law.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, regulatory or contractual obligations.

Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Request restriction of processing

To exercise any of these rights, please contact us using the details available on our website.

Contact Information

NS Cleaning London

Email: info@nscleaninglondon.uk

Telephone: Please use the contact details provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon publication.